| TERM |
MEANING |
| 24/7 TV |
Internal TV Broadcasting used by ASDA to communicate to colleagues in the business |
| Accounts Payable |
Department within Finance responsible for paying suppliers on time |
| Accounts Receivable |
Department within Finance responsible for ensuring we receive prompt payment of goods due to us |
| Action Alley |
The main aisle down the centre of the store |
| Active Trading |
System which offers each store the opportunity to review and amend orders of allocated seasonal or promotional stock |
| Activity Plan |
Overview of all promotional activity and range changes planned |
| ADC |
Ambient Distribution Centre - a DC carrying Ambient goods |
| Adopter/Store Adopter |
Colleague in ASDA House who takes responsibility for supporting a given store |
| Ambient |
Product sold at non-chilled or frozen temperature - usually refers to Grocery, Household and Health & Beauty products |
| ANA |
Article Numbering Association - barcode on retail product |
| APN |
ASDA Price News, flyer style leaflet delivered to customers' homes |
| Appointment No. |
Booking Reference Number for expected arrival time for supplier delivery |
| ASDA Brand |
Both our own label core brand (ASDA Brand) and the internal term for all own label brands and operations |
| ASDA Brand Participation/Penetration |
The % of a category's sales which are own label as opposed to supplier branded items |
| ASDA FM |
Radio station played in stores |
| ASDA Free From |
ASDA's Free From ranges - Free From wheat, gluten, nuts etc. |
| ASDA House |
Central office for the ASDA operation |
| ASDA Living |
Stores focused on Clothing, H&L and some Health and beauty items, with no food offer |
| ASDA Organics |
ASDA's Organic own label range |
| ASDA.com |
ASDA's website for Home Shopping |
| ASN |
Advanced Shipping Notification - electronic delivery note sent by the supplier for store direct deliveries only. |
| ATM |
Automated Teller Machine - also known as a cashpoint or autobank |
| AWW |
ASDA Way of Working - description of management and colleague behaviours and style of working |
| Backboards |
Panels used to divide two sides of a Gondola |
| Backhaul |
ASDA vehicles collect goods from the supplier and deliver to the relevant distribution centre |
| Backroom process |
Process of picking stock from the warehouse to replenish ambient areas of the store |
| Back-Ups |
Areas of store where chilled and frozen products are stored and prepared |
| BACS |
Bankers Automated Clearing Services - the method by which payment is made from ASDA to domestic suppliers for goods received |
| Baler |
Cardboard crushing machine in store |
| Barcode |
Series of lines and spaces on product packaging, which relates to a specific number (ANA number or UPC on a retail product, TUC on a case of items), designed to be read by a scanner at store or depot |
| Bill of Lading |
Document sent with merchandise to detail shipment and receipt of goods |
| BOGOF |
Buy One Get One Free |
| Booking Reference Number |
Reference given by depot when an ordered delivery is booked in |
| Boston Crew |
Sub-brand of George targeted at men |
| Breakpack |
A large outer case (Vendor Pack) that will be subdivided at the depot into smaller inner cases (Warehouse Packs) ready for distribution to stores |
| Bulletins |
Communication from ASDA House to stores |
| Business Plan |
Plan for sales, costs and profit |
| BWS |
Beers, Wines and Spirits |
| Cannonball Process |
Process to manage activity landing in stores to ensure it lands right first time |
| Capex |
Capital expenditure |
| CDC |
Chilled Distribution Centre - a DC carrying chilled and frozen goods |
| CIF |
Cost, Insurance and Freight (Incoterms) - carriage and insurance are arranged by the selling party, risk transfer takes place when goods pass the rail of the ship |
| Cluster |
A group of stores in close geographic proximity to each other |
| COD |
Cheapest on Display |
| Colleague Circle |
Consultative group of colleagues in a work environment, representing the views of colleagues in that location |
| Colleagues |
People who work for ASDA |
| Committed Stock/C Stock |
Parameter set in Inforem to ensure a certain level of stock above forecast sales is sent to stores |
| COMP |
Wal*Mart version of Like for Like but all stores for COMP will have been open over a year as COMP updates oncce per year, LFL updates once a week |
| Comp |
Wire cage used to transport goods from depot to store and around stores |
| Compactor |
Machine that compacts waste products |
| Consumables |
Also known as GNFR. Items used in store but not sold to customers e.g. Pizza discs, till rolls |
| Contract Base |
Recruitment tool taking into account store sales to generate level of hours required |
| COOPS |
System used to raise invoices for lump sum funding agreed with suppliers |
| COSHH |
Control of Substances Hazardous to Health |
| Country of Origin |
Country where imported goods are shipped from |
| CPFR |
Collaborative Planning, Forecasting and Replenishment: planning process designed to involve all parties to improve availability. |
| Critical Path |
The set of tasks, owners and milestones required to launch a range or product in store |
| Cross Docking (X-Docking) |
Also known as Stockless. Orders by store are picked at the supplier and delivered to the depot, where they are moved across the loading dock from goods in to goods out and delivered by ASDA to store. The model assumes no stockholding or picking on these items |
| Cross Reference Chain |
Way of linking two discrete items which share shelf space in store e.g. standard pack plus % extra free pack |
| CSM |
Customer Service Manager in store |
| CWO |
Cancel When Out - status on Item File designating that an item should be made Inactive when it no longer has stock at depot |
| Days on Hand |
A measure of Inventory - the amount of stock held at a point in time, divided by the average day's sales of that stock. |
| DD |
Deseasonalised Demand - the average weekly forecast for an item across 52 weeks held in Inforem |
| Deals |
System used to raise invoices for funding agreed with suppliers based on turnover / volume |
| Debit Notes |
An accounting note to show the value deducted from a supplier account |
| Delivery Smoothing |
Managing volume of stock delivered to stores across the week to avoid huge volumes on Friday and Saturday delivereies |
| Demurrage |
Costs of holding stock at port once the free holding period has elapsed |
| Department Number |
A department has a position within the Item File hierarchy, denoted by a number e.g. D5 = Electronics |
| Designate |
Someone shortly to take up a role in the business e.g. GSM Designate |
| DILO |
Day In the Life Of - used for training materials |
| Directs |
Products delivered directly to store from the supplier |
| Direct Import (DI) |
Items are purchased by ASDA in the Country of Origin, not in the UK |
| Distribution Centre (DC) |
Depot used by ASDA to distribute products in one of the temerpature bands - can be IDC, ADC, CDC or RDC |
| Dividers |
Perspex bar used to keep products separate on shelf |
| DMA |
Dangerous Machinery Assessment |
| DPF |
Dynamic Policy File - used in conjunction with CPFR to create Policies within Inforem |
| DPP |
Direct Product Profitability |
| DU |
Delivery Unit - description of how goods are shipped to store e.g. 1/4 pallet, shipper, potato cages etc |
| Dump Bin |
Piece of fixturisation used to display items which have been tumbled into the unit |
| EBR |
Also known as VMI. EPOS based replenishment, where order levels are governed by the vendor. |
| EDI |
Electronic Data Interchange - the method by which orders and invoices are exchanged between ASDA and suppliers |
| EDLC |
Every Day Low Cost |
| EDLP |
Every Day Low Price |
| EFTPOS |
Electronic Funds Transfer at Point Of Sale - use of switch/maestro cards at checkouts |
| EHO |
Environmental Health Officer |
| EPOS |
Electronic Point of Sale - the mechanic by which information is captured when the sale takes place and is then transferred to ASDA systems. |
| ETA |
Estimated Time of Arrival - forecast date when goods will arrive at port in the UK |
| ETD |
Estimated Time of Departure - forecast date when items will ship from Port of Origin |
| Events |
Focused pieces of seasonal or category focused activity e.g. Baby Week, Halloween |
| Extra Special (ES) |
ASDA's premium own label range |
| Facilities |
Department who manage building services for ASDA |
| Facing |
Number of units of a given SKU on the front row of the fixture |
| Fineline |
The US term for a PPG |
| First Wave |
First delivery from RDC to store |
| Fixed Booking |
A pre-arranged time which remains the same each day or week, when a supplier has a delivery slot booked at depot |
| Fixturisation/Fixtures/Fixturing |
The units used to sell stock e.g. shelves, baskets, MUs etc. |
| FLT |
Fork Lift Truck |
| FOB |
Free on Board (Incoterms) - Carriage, risk and cost all pass from buyer to seller when the goods clear the rail of the ship at port of loading |
| Footage |
Space allocated to a given range of products |
| Freight Forwarder |
Company who act on ASDA's behalf to manage movement of goods and paperwork relating to imported purchases |
| FRS |
Freight Receipt Sheets |
| FTA |
Full Truck Agreement - an agreement where ASDA has explicitly agreed to only accept full trucks of product and to order in multiples of trucks |
| FTE |
Full Time Equivalent |
| FTMR |
First Time Match Rate - the percentage of supplier invoices which match exactly to ASDA receipts and are paid with no queries |
| Fund 6 |
Payment from supplier to ASDA |
| FY |
Full Year |
| G21 |
Sub-brand of George targeted at customers under 30 |
| Gap Assessment |
Review of where competitors have ranged items in assortmnents that may be missing from ASDA's offer |
| GBI |
Gross Buying Income Measure of gross profit (GP) |
| GDS |
Global Distribution System - used in Wal*Mart Distribution Centres |
| George |
ASDA's Clothing brand |
| George House |
The central office for our George Clothing business |
| GFY |
Good For You - ASDA's healthier variant of own label foods |
| GIC |
Goods Inward Checker - checks deliveries at the back door |
| GM |
General Merchandise - non food elements of ASDA's business, excluding Clothing |
| GMB |
General Municipal and Boilermakers Union |
| GNFR |
Goods not for Resale. Items used in store but not sold to customers e.g. Pizza discs, till rolls |
| Gondola |
Shelved display fixture in stores |
| Gondola End |
Promotional site in store on the end of a gondola |
| Goods In |
Area of store and depot where goods are received |
| GP |
Gross profit |
| GP |
Global Procurement - Wal*Mart's operations in country of origin to manage import purchases |
| Great Stuff! |
ASDA's kids-focused own label range |
| Greeter |
Colleague at the front of store to welcome customers and provide assistance |
| GRN |
Goods Return Note - paperwork completed when goods are sent from store back to depot or supplier |
| GROW |
People Development programme |
| GSM |
General Store Manager |
| GSM Pocket Guide |
Weekly publication outlining the key priorities, activities and events in stores |
| GSS Quote Sheet |
Pro-forma completed by import suppliers to pass product details to ASDA |
| GYPSY |
Global Dynamic Analysis Profile System - used to create and maintain seasonal profiles by PPG |
| H&L |
Home & Leisure |
| Handball |
Process of destuffing containers at depot to create pallets of stock for transfer to stores |
| Head to head |
Where ASDA is in direct competition with another similar retailer nearby |
| Hi |
Number of layers built on a pallet |
| HiLo |
Promotion driven retail strategy involving continual raising of core prices to deliver what's marketed as deep discount offers - ASDA is opposed to this |
| Home Shopping |
ASDA's Internet grocery service |
| Hoppers |
Large wire baskets used to merchandise crisps etc. |
| HOST |
ASDA Mainframe |
| Huddles |
Meetings held each day / shift to maintain colleague knowledge about business issues / performance |
| IDC |
Integrated Distribution Centre - automated DC used for storage and distribution of ambient temperature band products |
| Inbound |
% of ASDA's orders filled by supplier over a given time |
| INBS |
Inbound scheduling system used by supply to place supplier bookings and by depot teams to control goods in capacity |
| Incoterms |
International Commercial Terms - standard trading definitions governing the terms of International trade in goods |
| Inforem |
System used to replenish depots and stores |
| Initial Margin |
(Ships at Retail - Ships at Cost) / Ships at retail - also known as Intake margin |
| Instock |
% of valid store/item combinations which are showing as having stock at a given time |
| Intake margin |
(Ships at Retail - Ships at Cost) / Ships at retail - also known as Initial margin |
| Integrals |
Refrigerated cabinets |
| Inventory |
The amount of stock held by ASDA in store and depot at a point in time. Measured in cash terms usually or by Days on Hand. |
| ISD |
Information Systems Division - ASDA's IT experts |
| IT |
In Transit - stock which has been invoiced by depot but not yet receipted by store |
| Item Effective Date |
Date when a new line first becomes replenishable |
| Item Expiration Date |
Date when an item ceases to become replenishable |
| Item File |
The list of attributes attached to one item's Barcode and WIN on ASDA's computer systems |
| Item Type |
Determines how an item will be replenished e.g. 20 = stocked, 33 = stockless |
| IW |
In Warehosue - stock which has been ordered by store and is due to be picked at depot |
| Joint Business Plan (JBP) |
Agreed plan between ASDA and a Supplier covering business objectives (sales, profit, volumes etc) |
| KPI |
Key Performance Indicators - way to measure performance against plan |
| KRA |
Key Result Area |
| KVI |
Key Value item - the items which make the most difference to customer perception of our price position |
| LC |
Letter of Credit - commonly used payment when importing product |
| Lead Time (LT) |
Time between placing an order and receiving the stock |
| LFL |
Like For Like - sales compared with sales the previous year in the same time period in the same stores. Wal*Mart uses COMP as a measure rather than LFL |
| Linksave |
Promotional system where customers receive discount for buying more than one item e.g. Any 2 for £3 |
| Listening Group |
Process of finding out what customers think of ASDA |
| Lowest Cost to Operate |
ASDA's goal of cutting cost out of our operation and increasing efficiency to lower prices |
| LP |
Loss Prevention - team charged with managing security and preventing shrinkage in store and depot |
| LTO |
Labour Turnover - measure of % change in our labour force on a 52 week rolling basis |
| LW |
Last Week |
| LWLY |
Last Week Last Year |
| LWTY |
Last Week This Year |
| Margin |
Differnce between cost and retail prices |
| Markdowns |
Variance between the price we intended to charge for the product and the amount actually taken at the till |
| Max Shelf |
The amount of an item which would fill the available shelf space in stores |
| MCE |
Merchandising Centre of Excellence - location for modular builds / Image Capture / pre-scanning |
| Mezzanine |
Upper level in store or warehouse |
| MILO |
Month In the Life Of - used for training materials |
| Mobile Mike |
Microphone used in store to promote offers |
| Moda |
Sub-brand of George targeted at women |
| Modulars |
Detailed brief outlining how to display products on shelf |
| Moment |
Piece of activity focusing on changing the range or layout of one category in all stores |
| MRT |
Maximum / minimum receiving temperature |
| MSM |
Mysupermarket.com - independent price comparison website |
| MTD |
Month To Date |
| MTR |
Merchandise Transfer Request - process enabling stock transfer from one store to another, or between departments within a store |
| MUs |
Merchandising Units - roll in pieces of fixturing for high volume SKUs in store to enable easier, faster replenishment |
| New Line Form (NLF) |
Document completed by supplier to give ASDA all details on a new item |
| Non Fixed Booking |
Booking arranged by supplier on receipt of each order - may be differing date and time each week |
| Non-replenishable |
Item which cannot be ordered by the replenishment system |
| Not On File (NOF) |
Item whose barcode will not scan at store |
| NPD |
New Product Development |
| Off Sales |
Goods which are not on the shelf available for sale |
| On Line Item File (OLIF or OIF) |
System which holds all ASDA Item File information |
| OOC |
Out of Code - out of date |
| Order Book |
Used to order items which are stocked which do not track exact sales e.g. bakery ingredients |
| Order Book Flag |
System option to make items non-orderable at store - Order Book Flag can be tunred to Yes or No |
| OSCA |
On Shelf Customer Availability |
| OV Policy |
Override Policy, overrides other policies within Inforem |
| P&L |
Profit & Loss |
| PA |
Inforem sub-system used to replenish stockless items in stores |
| PAD |
Priority Assembly Distribution |
| Pallet |
Large flat wooden delivery unit for stacking cases on |
| PAT |
Policy Audit Trail |
| Pay Me Early |
ASDA system allowing suppliers to specify fewer payment days for a cost |
| PCV |
Pallet Control Voucher |
| PEN |
Pallet Exchange Note |
| Perception Data |
Data on what our customers think |
| PGR |
Perishable Goods Replenishment - Inforem sub-system used to forecast limited life items |
| PI |
Perpetual Inventory - ASDA's stock management system, accessed via Retail Link |
| Pick By Line (PBYL) |
Stockless replenishment process also known as cross-docking (X-docking). Pick by Line usually refers to fresh products which are assembled into store orders by suppliers to save time in DC, therefore increasing shelf life at store. |
| PIG guides |
Product Improvement Guides - detailed information on how to create products made or finished in store |
| PIM |
Profit Improvement Manager |
| PLU |
Product Look Up - short code enetered into the till to bring up information on non-barcoded items, e.g. fresh produce |
| PO |
Purchase order - the communication of an order by ASDA to the supplier is known as placing a PO |
| POD |
Proof of Delivery - signed and stamped document confirming quantity of goods delivered to store or depot |
| Policies |
Set of instructions within Inforem which affect the way it replenishes |
| Port of Origin |
Port where imported goods are shipped from |
| POS |
Point Of Sale - term used for signage and displays to communicate to customers |
| PPG |
Product Profile Group - a group of items with similar seasonal demand which are grouped together in Inforem for replenishment purposes |
| Pre-scanning |
Process used to verify quality of TUCs before delivery to depot, usually carried out at MCE |
| Pulse of the Nation |
Online survey of 10,000 customers |
| Q Buster |
Till-trained colleague available to support checkouts at peak periods |
| Radio Frequency (RF) |
Picking system used in depots to handle communications with radio data terminals |
| Ranging |
Term used when a new product is listed to define which stores will stock the item - also known as Item Distribution |
| RDC |
Regional Distribution Centre - DC that is set up to support a group of stores across a variety of temperature bands |
| Recap Report |
Daily report for stores including financial performance and other KPIs |
| REDs |
Registered Excise Dealers |
| Regional |
Anything to do with a particular region |
| Renewal |
Store undergoing a refresh of physical amenities and people |
| Replenishable |
Items available to order via the replenishment system |
| Replenishment |
The process of filling the shelves in store |
| Replenishment Analyst |
Person who manages a specific area of stock and its associated supply chain from within ASDA House |
| Residual Stock |
Stock remaining after end of promotion / event |
| Retail Link |
Wal*mart database of sales, item file and stockholding information accessible by buyers and suppleirs |
| Returns Centre |
Reverse Logistics depot to manage and dispose of Returns with retained value e.g. Electronics |
| Returns |
Items brought back to ASDA by customers and refunded |
| Review Time (RT) |
Frequency of order review points for items |
| Risers |
Perspex bar used across the front of the shelf to keep items in place |
| RMD |
Retail Managing Director - colleague in control of a Region or group of stores |
| Roll Comp |
See Comp |
| Rollback |
Permanent or temporary price reduction |
| ROM |
Regional Operations Manager - colelague in control of a smaller Cluster of stores within a region |
| Sauna |
Piece of activity focusiing on changing the range or layout of one category in all stores |
| Scanner |
Device used in store or depot to read Barcodes |
| Scanning |
Capturing item details using barcode or TUC - either in depot, in store on Telxon or at checkout |
| SDA |
Small Domestic Appliances |
| Second Wave |
Second delivery from RDC to store |
| Segmentation model |
Import process used to break down container loads of items across the ASDA distribution network |
| SEL |
Shelf Edge Label containing all details regarding an item including description, UOM, WIN and Max Shelf |
| Shipper |
Cardboard stand for display and sales of products |
| Shipping Window |
Period of time within which Import goods are required to leave the Port of Origin |
| Shorts |
Short deliveries - items or orders not delivered against a PO |
| Shrinkage |
Loss - made up of theft, error and unrecorded waste, the difference between the stock ASDA owns on paper and the actual stock found when a count is carried out. |
| SKU |
Stock Keeping Unit - each separate line listed by ASDA is referred to as a SKU (pronounced skew) |
| SLAS |
Stock Loss Allowance System - way of attributing total company stock loss between depots and stores to each store |
| Slot |
Location in depot where pallets of product are stored |
| SMART |
Store Merchandising Through Applied Technology - the systems used in stores to run their business |
| Smart Price |
Our COD own label brand |
| SOL |
Store of Learning - centre of excellence for standards, used to train managers from other stores |
| MOE |
Manual Order Entry allows over-ride of system proposed order requirements to a given store |
| SORM |
Serve over Ready meals |
| Space Flexing |
Process by which stores alter Max Shelf to ensure the right amount of product is on display to allow holding capcaity in their store to meet customer demand |
| Staple Stock |
Stocked items in depot |
| Stocked |
Item held in stock at depot to manage replenishment to stores |
| Stockless |
Also known as Cross-docking (X-Docking). Orders by store are picked at the supplier and delivered to the depot, where they are moved across the loading dock from goods in to goods out and delivered by ASDA to store. The model assumes no stockholding or picking on these items |
| Store Demographics |
Information about the make-up of customers in the area immediately surrounding a store |
| Store Unique Markdowns (SUM) |
Process used to reduce the retail of items in a specific store or stores only |
| Supercentres |
Larger Variants of our standard stores, with a greater clothing and H&L offer |
| Supplier Website |
Website providing resources for suppliers to manage their business with ASDA |
| SVE |
Sales VAT Exclusive |
| SVI |
Sales VAT Inclusive |
| SWAS |
Store Within a Store - set of pre-defined Retail Link Reports |
| Tag Days |
ASDA's payment terms run in tag days. The "tag" days term is the first payment run after the expiration of the credit term. |
| Tannoy |
Store public address system |
| TARE |
Net weight of goods minus packaging and pallet |
| Telxon |
Scanner used in store for a variety of purposes - off sale capture, SEL production, inventory management etc. |
| Ten Point Plan |
Basic interaction standards expected at checkout |
| Terms & Conditions (Ts & Cs) |
The conditions of trade between ASDA and its suppliers. ASDA's terms apply in all cases unless a specific alternative set of terms has been signed by an ASDA Director. ASDA's Ts & Cs are available on the Supplier Website |
| Ti |
Number of cases on a layer on each pallet |
| TiHi |
Pallet configuration - Ti x Hi |
| TOB |
Turnover Bonus - volume related rebate funding payable through the Deals system |
| Tote |
Container used to transport items from depot to store and from store to customers homes via Home Shopping |
| TPA |
Trading Promotions Allowance - a P&L column to cover off spend by ASDA on promotional materials and POS |
| Trading Call Centre |
Call Centre where all queries from stores are sorted and directed to the relevant buyers |
| Trading Ops |
Trading operations - department which oversees the interface between trading teams and stores |
| Trait |
A number representing a specific group of stores |
| Traited |
Stores authorised to stock a specific item |
| Trunking |
Moving goods between depots on ASDA vehicles |
| TUC |
Traded Unit Code - the number represented by the barcode on a case of products (Outer Case Code) |
| TW |
This Week |
| TWLY |
This Week Last Year |
| UOM |
Unit of measurement - way in which the item quantity is measured eg ml; litre; per tablet etc. |
| UPC |
Universal Product Code - the number on a retail item's Barcode (also known as ANA) |
| Value Engineering |
Reviewing the cost of an item or process to find cost savings and more efficient working practices |
| VAT |
Value Added Tax |
| Vendor Pack |
The quantity of units in a case delivered from the supplier to the depot |
| VMI |
Vendor Managed Inventory. The supplier is responsible for managing stock levels and inventory in the area, from factory to customer. |
| Volume Adjustment |
Recalibrating absolute costs (wages, waste) as a % of actual sales |
| VPI |
Volume Producing Item - a line which has been identified by a particular colleague as having an opportunity to increase sales by focusing on it |
| Wages |
The cost of manning our stores and depots |
| WAGJLL |
What a Good Job Looks Like |
| Warehouse Alignment |
System to facilitate the routing of items through the network |
| Warehouse Pack |
The inner case quantity of an item delivered in a Breakpack - the number of units in a case delivered from depot to store |
| Waste |
Recorded disposal of stock which cannot be sold at store |
| We're Listening |
ASDA's employee satisfaction survey |
| Where's My Invoice |
System allowing suppliers to track the status of their invoices |
| Whoops |
Sticker used to reduce the price of goods |
| WILO |
Week In the Life Of - used for training materials |
| WIN |
Wal*mart Item Number - the unique number attached to each item on ASDA's computer systems |
| WMS |
Warehouse Management System, the computerised system which operates the IDC |
| WOW |
One-off promotional line |
| WoW |
Week on Week |
| WTD |
Week To Date |
| YoY |
Year on Year |
| YTD |
Year to Date |
| YTG |
Year to Go |
| Zero Stocks |
Item which has a negative or zero PI in a store or stores |
